Users can now simply click to add an app and, if a request for permission to add the app is required, a dialog box appears. Other Usability improvements: The Request button is removed. Internal users are logged on to StoreFront. A VPN tunnel is established only if needed. Users remain logged on until choosing to log off or exit Receiver, roam from the internal network to an external network, or delete passwords. A user is logged on only to the account associated with the requested resource. Actions that require a log on include starting an app from Receiver or the Finder, using the Refresh Apps command, viewing or searching for apps, or adding an account. Improved logon and logoff operations: Users are prompted to log on to Receiver only when a logon is required. Support for Access Gateway SmartAccess controls. This feature requires that you disable the Single Sign-On with Windows setting on the Access Gateway. Automatic start-up of a VPN tunnel when a user logs on. Automatic routing of ICA traffic through the Access Gateway ICA proxy for optimal user experience. Single authentication to the Access Gateway: Use of a single session for both VPN and clientless access so that a Receiver user logs on once for both types of access and consumes only one license.
Advertisement (function() ) Ĭitrix Receiver for Mac is an essential tool to connect your Mac with your company network.
Citrix Receiver is available for Mac, Windows, iOS, Android and Blackberry with additional platforms coming soon. Citrix Receiver for Mac prevents the need of having to store sensitive data on your laptop as you can access your company network as if you were in the office. You can access applications and Windows desktops and even tablet or smartphone. Citrix Receiver for Mac enables you to take your office with you wherever you go. To report issues, tap the menu icon and create an account first.If your company uses Citrix to host applications, you can use Citrix Receiver for Mac to check your email, review documents, log into project dashboards, approve expenses and much more.Ĭitrix Receiver is a web plugin and has replaced the standalone client Citrix Receiver for Mac. This launches the Citrix support forum where you can review reported issues ORĤ. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.ģ. In the App Store, go to Citrix WorkspaceĢ.
Send the email to your company's IT support team.ġ.
Tap 'Request Help from Support' This generates an email with log file.ģ. Open Citrix Workspace app and tap 'Settings' and then 'Support'.Ģ.
HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:ġ. For Deleting/Editing Account already added navigate to Settings and tap on the Store.
For adding multiple accounts, navigate to Settings and tap on Manage Accounts.Ħ. Select the applications you want to use.ĥ. Enter the Server or email address as instructed by Your IT Help Desk or system administrator.Ĥ. Open Citrix Workspace app and tap on Get Started.Ģ. Just ask your IT department how to get started.ġ. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office.